Oil Paintings Frequently Asked Questions(F.A.Q), Explain The Questions About Order Paintings Online.

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Angel Oil Painting Art Co., Ltd. (SINCE 1998)

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Home > FAQ

Frequently Asked Questions

 
Order Online
The quickest way to order art products from us takes only a few clicks. From anywhere within our website, find your desired item and choose the size you want, then click 'Add to Cart' button and then follow a few simple steps leading you to complete your order. Remember, you may review and edit your order at any time during your visit. We accept Visa, MasterCard.


Payment Methods
1) we can accept payment by Western Union or by Moneygram. 2) we can accept payment by T/T. 50% down payment prior to production, and the balance 50% upon the order be completed for shiping. 100% prepaid is requested if the total amount is less than USD1000. 3) the buyer can pay on-line by Credit Card via www.paypal.com to our email address: angelartco@yahoo.com 4) we accept international money order issued by bank.


How to Quickly Find Your Masterpiece
The following are but a few ways to look for your artwork: Use our search tool by simply entering a keyword in the blank search space provided on the left of our site. Then click "Go", you'll find all items related to the keyword entered displayed. Browse our Subjects or Styles. From any page in our website, you may click Subjects or Styles whichever comes into your mind and we'll show you the related artworks to choose from. If you are looking for paintings from a particular artist, click Artist Index. We are working on more suggestions to help you find your art of choice easier and quicker. Still can't find what you're looking for, send us an email, we'll be happy to help you through your search. If we do not have it in-house, we'll provide a special request order for you which would cost just about the same as other regular artworks in our site.


Delivery Time
The time taken to fill each order depends on the size and the quantity of your choice. If you choose the standard size: 1. Painting - the paintings will be shipped to you within 3 days if you choose the STOCK painting without "SOLD", for others order, usually takes about 4 weeks to complete depending on the size and the quantity of the paintings ordered. Complex paintings may take up to 6 weeks or more to complete. You may request to have a preview of the artwork and only if you are happy with it, we will ship it. 2. Shipping - Normally takes 3 to 7 days depending where you would like the order to be sent. 3. The total delivery time ranges from 4 to 6 weeks average.


How are the paintings shipped?
All paintings are shipped wrapped by hard tube inside and bubble plastic outside, the frames will be packed by hard carton, carefully packed for shipping.


shipping address
You may ship to an address different from your billing address. after you made the payment, please email us the shipping address where you would like the artwork ordered to be sent to.


Tracking Your Order
Once the artwork is completed and shipped, we'll notify you that the shipment has been made and provide you with the tracking number for online tracking.


Returns Policy
Return and receive a refund is simple. With our experience in serving many international clients, we are proud to guarantee the quality of the artworks you'll receive. For all stock paintings, once the painting is delivered, if in any way you are not satisfied with the product, within 15 days from the day you receive the product, repackage and send it to our address:17B, JiAnGe BaoLong Mansion, BuJi, ShenZhen 518112 China. We will be happy to refund your payment deduct the shipping cost. if you have any question. Please feel free to contact us for further details.


 

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